Who is Wish?
Wish is an online eCommerce company which was founded in 2010 by Peter Szulczewski (CEO) and Danny Zhang (CTO), former programmers at Google and Yahoo. The platform has over 500 million users across the world and is the sixth largest eCommerce company globally.
What did Wish require and what challenges did you face when considering translation providers?
Wish needed large batches of copy in over 22 languages translated in a short amount of time.
We did not have the bandwidth to do everything ourselves. We needed a reliable localization agency that could handle big projects with efficiency.
What were you looking for in your language service provider?
We are looking for three things: quality translation, excellent customer service, and timely project completions.
Why did you decide to choose Wolfestone Group as your language partner?
We tested three different translation agencies and Wolfestone Group turned out to be the best one.
They were the only agency that consistently turned projects in on-time and they offered the most responsive and helpful account management.
Did the business approach translation beforehand?
Before this, we solely used in-house translation, but were unable to handle the shear amount of work being handed to us.
Now, we are better able to cope with large translation projects.
What benefits have you experienced since using our language services?
Before working with Wolfestone Group, receiving translations for big projects took forever. Now that we work with this agency, we can expect our big projects to be turned in on time. This has also freed up time for us and we can focus on other aspects of our work.
What was working with Wolfestone Group like?
Working with Wolfestone Group is easy and efficient. Their customer service and account management go above and beyond to make sure that their translations are high-quality and on-time.
I’ve never had a problem with Wolfestone Group and I’m very happy to continue working with them.
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