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Translation Service Levels

Clear translation service levels aligned to content risk, quality requirements, and business impact.

Our Translation Service Levels

AI Translation

Fully AI-driven machine translation, optimized for speed and scale.

  • AI-powered machine translation.
  • Best suited for high-volume, low-risk content.
  • Common use cases include internal communications, knowledge bases, support content, and content triage.
  • Pricing starts from $0.01 per word, with volume discounts available for large-scale deployments.

Rapid Translation (MTPE)

MTPE is designed for organizations that need content translated quickly and at scale, but with a higher level of reliability than AI-only translation.

  • Combines AI-powered machine translation with professional human post-editing.
  • Standard quality assurance process.
  • 1 review cycle.
  • Designed for speed, scalability, and improved accuracy compared to raw MT.
  • Best suited to operational, internal, and time-sensitive content.
  • Provides a cost-effective balance between speed and quality.
  • Starting from $0.11, with volume discounts available.

Specialist Translation

Translations are produced by human linguists with relevant domain knowledge, then reviewed by a second linguist.

  • Human-led translation carried out by subject-matter specialists.
  • Edited and reviewed by a second qualified linguist.
  • Multi-linguist reconciliation.
  • Advanced quality assurance.
  • Terminology research.
  • 3 review cycles.
  • Designed for technical, regulated, and specialist materials.
  • Starting from $0.19 per word, with volume discounts available.

Branded Translation

Branded Translation is designed for content where how you say something matters as much as what you say.

  • Human-led translation, tailored to brand voice, tone, and audience.
  • Edited and reviewed by a second qualified linguist.
  • Multi-linguist reconciliation.
  • In-depth consultation.
  • Advanced quality assurance.
  • Includes unlimited review cycles, supporting brand, legal, and stakeholder sign-off.
  • Designed specifically for marketing and customer-facing content.
  • Ideal for content with high visibility and reputational impact.

Creative Translation (Transcreation)

Transcreation adapts messaging to ensure it resonates emotionally and culturally with target audiences.

  • Human-led creative adaptation, not literal translation.
  • Focuses on intent, emotion, and audience response, rather than direct equivalence.
  • Ideal for campaigns, taglines, slogans, brand messaging, and advertising content.
  • In-depth consultation.
  • Unlimited edits and review cycles.
  • Terminology research.
  • Advanced QA incl. style and language.
  • Messaging is reimagined to suit each target market.